Collaboration includes Technology, Processes and People

Providing an effective solution for a dynamic, global trade environment requires more than just leading-edge technology alone. ShipGenie’s professional services team is a dedicated group of implementation professionals. They have the product knowledge, technical skill and experience to help you design and implement your ShipGenie™ software solution.

Our experts address business needs on a global, regional and industry-specific level. They work closely with you to determine the scope of your management needs, and collaborate with your internal team to define and map your specific requirements into your IT, and business environment.

A critical component of ShipGenie’s solutions is real-time access and up-to-date information. We’re working continuously to provide our customers with the latest rules and regulations to meet their requirements. Our customers work around-the-world, around-the-clock and so do we.

ShipGenie’s Professional Services group offers extensive experience implementing ERP and supply-chain solutions. We can assist with:

• Design and implementation of ShipGenie™ solutions
• Training
• Software upgrades and maintenance
• Technical support –24x7 support available
• On-going access to information from carriers and government export compliance rules and regulations

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Maximize the return on your investment with ShipGenie products and services.